Ofertas de Empleo en República Dominicana

Publicado: September 12, 2025 at 02:59PM

Customer Service Representative

 

📍 Location: On site - Avenida Charles Sumner, Los Prados

🏢 Company: Ualett - Cabicash Solutions

 

Are you passionate about creating exceptional customer experiences? Do you thrive in fast-paced environments and enjoy solving problems with a smile? If so, we’d love to hear from you!

At Ualett, we believe that outstanding customer service is the cornerstone of our success. . As we grow, we’re looking for a dedicated Customer Service Specialist to join our team and help us support and delight our customers every step of the way.

 

Main Responsibilities:

 

  • Responding to customer queries via email, phone, and chat in a timely and professional manner.
  • Assist customers with acoount creation, troubleshooting, product inquieres and service requests.
  • Maintaining accurate records of customer interactions, issues and solutions in internal systems.
  • Contributing to achieving team performance targets and customer satisfaction metrics.
  • Maintain updated knowledge of products, services, policies and system tools to support customer effectively.
  • Resolver customer concerns effectively while ensuring a positive customer experience.

 

Requirements:

  • Fluent in both english and spanish.
  • 1–3 years of experience in a customer service or support administrative role.
  • Excellent communication and problem-solving skills.
  • Empathy, patience, and a genuinely helpful attitude.
  • Tech-savvy and comfortable navigating multiple systems.
  • Experience with CRM tools.

 

Why Join Us?

🌟 Opportunity to work in a dynamic, fast-paced environment with a growing team.

🌟 Competitive compensations and salary, benefits, and growth opportunities.

🌟 Collaborative culture focused on learning and continuous improvement.

🌟 Quaterly bonuses that can be as much as an extra salary.

🌟 Lunch provided by the company from monday to friday.

 



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